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FAQ
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We offer a 21-day return policy. If you're not completely satisfied with your purchase, you can return it within 21 days of receiving it. Please ensure the item is unused and in its original packaging. For more details, visit our Return Policy page.
Orders are typically processed within 2 business days. Delivery times vary based on your location but usually take between 7-12 business days for standard shipping. You'll receive a tracking number once your order is on its way!
Yes, we are offering free standard shipping on all orders for a limited period of time.
Absolutely! Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your order directly on our website or through the courier’s site.
Yes, the safety of your baby is our top priority. All our products are carefully selected and tested to meet or exceed safety standards. We only offer items that we would use for our own children.
If you need to make changes to your order, please contact us as soon as possible at hello@livelytots.com. We’ll do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.
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